AlfaBooks ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect through our website (alfabooks.ca), how we use it, and the choices you have.
Information we collect
When you use our contact form, we collect the information you provide:
- Your name
- Your email address
- Your phone number (optional)
- The service you are interested in
- Your message
We also automatically collect basic technical information when you visit the site, such as your IP address, browser type, and the pages you visit. This helps us operate, secure, and improve the website.
How we use your information
We use the information you provide to respond to your inquiries and consultation requests, to provide the tax and accounting services you ask for, to improve our website and services, and to meet our legal obligations. We do not sell your personal information to third parties.
Our privacy principles
As a Canadian business, we follow the privacy principles set out in Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). In plain language, this means:
- Accountability: We take responsibility for the personal information in our care and have put practices in place to protect it.
- Consent: We collect, use, and share your personal information with your consent, except where the law allows or requires otherwise.
- Limiting collection, use, and disclosure: We collect only the information we need, use it only for the purposes described in this policy, and share it only as described here.
- Safeguards: We use appropriate security measures to protect your personal information against loss, theft, and unauthorized access.
- Individual access: You can ask to see the personal information we hold about you and request corrections, as described under "Your rights" below.
Cookies
Our website uses cookies to function properly — for example, to remember your preferences and keep the site secure. You can control or delete cookies through your browser settings.
How long we keep your information
We keep contact form submissions only as long as needed to respond to your inquiry and for our business records, as required by law.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below.
Questions about privacy
If you have questions about this policy or how we handle your personal information, please contact us — we will be happy to help.
Last updated: September 2026.
This policy is provided for general information and is not legal advice.